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United States · Postal & parcels

Postal & parcels complaints in United States

Missed deliveries, lost parcels, damage and unresolved claims. Postal complaints split between letters and parcels, and the escalation route depends on the carrier and the country.

Providers
3
Regulators
5
Guides
3
Country rule

State rules differ. The FCC handles telecom complaints nationally but does not award compensation; state commissions handle many billing and service disputes.

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3 Postal & parcels providers

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FX FedEx Express and ground package delivery UP UPS Package delivery and shipping in the US and worldwide US USPS Mail and package delivery across the United States

Escalation

Who to escalate to

Only escalate after giving the provider a chance to fix the issue and keeping a record of dates, reference numbers and evidence.

CPUC California Public Utilities Commission Cross-sector regulator The California Public Utilities Commission regulates privately owned electric, natural gas, water, telecommunications and passeng… Complaint route NY PSC New York State Public Service Commission Cross-sector regulator The New York State Public Service Commission regulates electric, natural gas, steam, water and telecommunications utilities acros… Complaint route PUCT Public Utility Commission of Texas Cross-sector regulator The Public Utility Commission of Texas regulates electric, telecommunications, water and sewer utilities in Texas. It oversees th… Complaint route FPSC Florida Public Service Commission Cross-sector regulator The Florida Public Service Commission regulates investor-owned electric, natural gas, water and telecommunications utilities in F… Complaint route FTC Federal Trade Commission Cross-sector regulator The Federal Trade Commission is the United States' consumer protection agency for unfair or deceptive business practices. It… Complaint route

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