Disclaimer

Independent directory

Customer Care Info is an independent publisher. We are not affiliated with, endorsed by, or acting on behalf of any provider, regulator, ombudsman or government body mentioned on the site.

Provider names and logos are used for identification only. All trademarks belong to their owners.

Not legal or financial advice

The information on this site is general guidance, not legal, financial or professional advice. Complaint rules, deadlines and remedies vary by country, state, province and individual circumstances. If your dispute involves significant money, property damage, a court deadline or a possible safety issue, get independent advice.

Accuracy

We work from official sources and record when each listing was last checked. Even so, contact details, opening hours, complaint routes and regulator rules can change without notice. Always confirm critical details on the provider's official page before relying on them.

Emergency situations

Do not use this site to report an emergency. For a gas leak, electrical hazard, water emergency or immediate danger, contact the provider's emergency line or the emergency services in your country.

No guarantee of outcome

Following an escalation route does not guarantee a refund, repair, compensation or a successful complaint. Regulators and ombudsmen decide each case on its facts and their own rules.

External links

We link to official provider, regulator and ombudsman pages. We do not control those sites and are not responsible for their content, availability or privacy practices.

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Limitation of liability

To the extent permitted by law, Customer Care Info is not liable for any loss arising from reliance on the information on this site. Nothing in this disclaimer limits liability that cannot be limited by law.

Last updated: 3 November 2026