Do you want to contact StarTimes Kenya? The official customer care number for Startimes Kenya is 0719077077. Startimes Kenya’s email address is consultation@startimes.co.ke, info@startimes.co.ke, or customercare@startimes.co.ke. StarTimes head office is located on Ground Floor, Victoria Towers, Upper Hill, Nairobi. You can visit them and raise your complaints. Below we have provided social media handles that you can reach them, branches contacts, and official working hours.
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Startimes Kenya contacts & customer care number
If you have any issues related to your StarTimes customer care, call their number and you’ll get help. StarTimes head office is located on Ground Floor, Victoria Towers, Upper Hill, Nairobi. You can visit them and raise your complaints.
Startimes Kenya Email addresses: consultation@startimes.co.ke, info@startimes.co.ke, or customercare@startimes.co.ke.
Facebook: startimeskenya
Twitter: @StarTimesKenya
StarTimes self-service portal: www.StarTimes.co.ke/self-service/
StarTimes website: www.StarTimes.co.ke
How much is StarTimes monthly subscription in Kenya
How to change your current StarTimes package
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On your phone registered with Startimes, dial *858#
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Next select “Package Change”
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Choose the type of decoder e.g “Dish” for satellite and “Digital” for normal Terrestrial decoder.
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Continue by selecting your preferred new StarTimes bouquet
StarTimes Kenya Paybill number
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On the Mpesa menu, go to ‘Lipa na Mpesa’
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Press 585858.
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Key in the decoder’s StarTimes smartcard number.
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Enter the amount for the bouquet of your choice.
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Enter the Mpesa pin and complete the transaction.
How much is StarTimes per day in Kenya?
Subscribers can pay a daily fee of KES 25 for Nyota, KES 60 for a Basic bouquet, or KES 85 for Classic. Weekly charges for Nyota, Basic and Classic bouquets are KES 95, KES 220, and KES 340 respectively.
List of all StarTimes business shops in Kenya
1. Victoria House
The shop is open Monday-Saturday from 9:00 am to 7:00 pm, Sundays and public holidays from 10:30 am to 6:00 pm.
Location: Ground Floor, Victoria House, Tom Mboya Street, Nairobi CBD.
2. Victoria Towers
The shop is open Monday- Saturday 9:00 am- 7:00 pm, Sunday and public holidays from 10:30 am to 6:00 pm.
Location: Victoria Towers, Ground Floor, Kilimanjaro Road, Upper Hill.
3. Westlands
It is open Monday- Saturday 9:00 am- 7:00 pm, Sundays and holidays from 10:30 am to 6:00 pm.
Location: Pamstech House, Wood Vale Groove, Ground Floor.
4. Buruburu
The shop is open Monday- Saturday 9:00 am- 7:00 pm, Sunday and public holidays from 10:30 am to 6:00 pm.
Location: Buruburu Business Complex, Ground Floor.
5. Thika
It is open Monday- Saturday 9:00 am- 7:00 pm, Sunday and public holidays from 10:30 am to 6:00 pm.
Location: Uhuru Street, Ground Floor, Viewpoint House.
6. Gill House
Location: G/F Opposite Agro House, Moi Avenue.
7. Kisumu Shop
The shop is open Monday- Saturday 8:30 am to 5:30 pm. It is closed on Sundays.
Location: Central Square, Oginga Odinga Street.
8. Mombasa Shop
It is open Monday-Saturday 8:30 am to 5:30 pm and closed on Sunday.
Location: Mwembe Tayari, Between Fayaz Bakery and KFA, Kenyatta Avenue.
9. Nakuru Shop
The shop does not sell decoders. It is for general inquiries and complaints.
Location: Nakumatt Westside Mall, Kenyatta Avenue, 1st Floor.
10. Eldoret Shop
The shop is also for general inquiries and complaints only. It does not sell decoders.
Location: Zion Mall, Opposite Barmetumy Arcade, 3rd Floor.
11. Nyeri Shop
Location: New Batian Building, 1st Floor, Gakere Road, Next to Samrat Supermarket.
12. Meru Shop
Location: Green House Building, Kenyatta Road, Meru Town.
13. Kisii Shop
Location: Business Hall, Old Sansora Building, 1st Floor.
Conclusion
StarTimes is one of the biggest and affordable pay-tv service providers in the country. It was launched in 2009 and currently operates in over 30 countries, serving more than 26 million users. If you have any issues related to your StarTimes customer care 0719077077. The official customer care number for Startimes Kenya is 0719077077. Startimes Kenya’s email address is consultation@startimes.co.ke, info@startimes.co.ke, or customercare@startimes.co.ke. StarTimes head office is located on Ground Floor, Victoria Towers, Upper Hill, Nairobi
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