If you want to talk to Safaricom Customer Care For any complaints, support or queries please call them on 07220022222. Remember the official Safaricom number is 0722000000, this is the number that Safaricom uses to call customers. If you want to send an email to Safaricom, you can email them at customercare@safaricom.co.ke. Also, Safaricom recently introduced Safaricom Zuri chatbot, you simply WhatsApp or save mobile number 0722 000100 on your contacts, open chat, and type ‘Hi Zuri’ for quick help online. If you want to contact Safaricom customer care from abroad, You will simply dial the PrePay Customer Care number via +254 722 002 100. You will be charged the applicable rate indicated in the tariff schedule, i.e., the rate applicable to calls made back home (to Safaricom). Below we have provided more detailed Safaricom customer care contacts for various departments, including phone numbers, and email addresses.
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Safaricom Customer Care Contact numbers
Below are the details of various Safaricom customer care contacts of various services:-
Safaricom Online Support Team
You can reach Safaricom customer care online on Twitter, Facebook, and online chat:-
Twitter – @Safaricom_Care and @SafaricomPLC
Facebook – www.facebook.com/SafaricomPLC
Online Chat – Live Chat
Safaricom Customer Support Team
PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)
Email: customercare@safaricom.co.ke
PostPay: 200 (Free),SMS 200(Free) Or +254 722 002200 (chargeable)
Email: advantage@safaricom.co.ke
Data Queries: mobileoffice@safaricom.co.ke
Safaricom Careers and HR contacts
Jobs and Internships – Log on to Career Portal and upload your CV and apply.
General Queries – hr@safaricom.co.ke (NO applications are processed over email, only through the PORTAL)
Safaricom Communications and PR Team contacts
Email: customercare@safaricom.co.ke
Phone: +254 722 003272
Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.Safaricom.co.ke
CEO’s Office
Email: ceo@safaricom.co.ke
Head Office
Safaricom House
Waiyaki Way, Westlands
P.O. Box 66827, 00800 Nairobi
Phone: +254 722 00 3272
Safaricom Home Fibre Contacts
How do I talk to Safaricom Zuri?
WhatsApp or save mobile number 0722 000100 on your contacts, open chat, and type ‘Hi Zuri’
How do I send an email to Safaricom?
If you want to send an email to Safaricom, you can email them at customercare@safaricom.co.ke
Is 0722000000 Safaricom customer care number?
Remember the official Safaricom number is 0722000000.
How do I contact Safaricom customer care from abroad?
Conclusion
Safaricom has the best customer care service in Kenya hence you can’t fail to reach them via the above-provided Safaricom Customer Care contacts depending on your problem. Please remember for any support or queries please call them on 07220022222.
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