KPLC Contacts

Do you want to contact KPLC Customer Care? Please call KPLC Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related inquiries. Below we have provided detailed KPLC Customer Care Contacts including Kenya Power Contacts, KPLC Contact Centre, KPLC Emergency Numbers, and Website

KPLC customer care number & contacts

Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 or 0732170170 for service-related inquiries. In addition to the above kplc online customer care contacts, you can call them on 95551 or 0703070707/ 0732170170/ 0711 031 000  or even 020-3201680/+254203287000/ +254203287000

KPLC Head Office Contacts, Location, Address

Mezza Lane, Stima Plaza Pokot Road, Nairobi, Kenya

P. O. Box 30099 Pokot Road, Nairobi, Kenya

Kenya Power Postal Address

P. O. Box 30099 Pokot Road, Nairobi, Kenya

KPLC  National Customer Care Contact Centre

Tel: 95551 or 0703 070 707 / 0732 170 170

KPLC Telephone Number

Tel: +254 203201000

KPLC Email

Email: customercarenairobi@kplc.co.ke

KPLC Twitter Handle

Kenya Power official customer care Twitter handle is (@KenyaPower) https://twitter.com/KenyaPower

KPLC Facebook Page

Kenya Power official Facebook Page is https://www.facebook.com/KenyaPowerLtd

KPLC Emergency Telephone Number

Kenya Power official customer care telephone number is 0203201000

How to Buy KPLC Tokens Using Mpesa

Buying KPLC tokens using the main vendit Paybill number

One of the best options to try especially when there’s a kplc token delay is vendIT, an authorized KPLC token retailing partner.

Follow these straightforward steps to buy kplc tokens from vendit Paybill number 501200.

Steps:

1. Go to your phone’s MPESA menu.
2. Select lipa na mpesa followed by Paybill.
3. Now type VendIT Paybill number 501200 then press OK.
4. Next, enter your 11-digit kplc prepaid meter number as the account number then choose Ok.
5. Type your desired amount.
6. Go ahead and enter your regular M-PESA PIN. Press OK.
7. Confirm everything then press
8. You will shortly receive a kplc tokens purchase confirmation SMS from Vendit and MPESA.

Suffice to say that somehow, vendIT generates tokens almost instantly, and hardly will you experience delays.

How to buy KPLC Tokens from Airtel money

Airtel money is yet another reliable alternative method you can use to recharge your kplc prepaid meter from the comfort of your house (through your mobile phone).

There are many Airtel money agents across the country so loading cash to your AirTel money account shouldn’t be a big issue.

Steps:

1. Open the airtel money menu from your phone (obviously from your airtel line)
2. Select make payments
3. Choose paybill.
4. Now select KPLC prepaid then type the amount and press OK
5. Enter your Airtel money PIN.
6. You will be prompted for a reference no. This is your KPLC meter number. Type it then proceed to choose OK.
7. A confirmation SMS will be thereafter be sent to you containing the KPLC token number.

How to buy KPLC tokens from Equitel (eazzy pay kplc)

Equitel is an official KPLC partner meaning that Equity bank customers can conveniently purchase kplc tokens from Equity’s EazzyPay app or even directly from their Equitel lines. Equity tends to be the cheapest option if you’re purchasing a bigger quantity of tokens, let’s say worth 500/- going up.

Here are the relevant steps, if using your Equitel line

Steps:

1. Open your Equitel Menu.
2. Select Eazzy Pay.
3. Choose Pay Bill.
4. Select the Equity bank account number you wish to make the kplc token payment from.
5. Select KPLC Tokens as the business number.
6. Type your KPLC Prepaid Meter Number.
7. Click
8. Type the amount you want to pay to kplc (minimum kshs.100 and maximum kshs.500000).
9. Next, type your Equitel money PIN then select
10. Press 1 once you have confirmed that the entered information is correct then Ok.
11. Your token is sent as a text message within minutes by Kenya power. Equitel also sends a message confirming the purchase.

Buy tokens using KPLC USSD code

Most people forget that you can purchase tokens using KPLC USSD code *885#.

This method is incredibly easy.

Just dial *885# and follow the prompts.

KPLC Okoa Stima

Okoa stima is a kplc token credit facility that allows you to buy tokens on credit when you’re in a cash fix. It works almost like Safaricom’s okoa jahazi airtime advance system and will loan you tokens based on your Mpesa history and credit score as aggregated from various data in your phone.

You can easily access this convenient token advance solution from the normal kplc ussd code.

Here are the steps:

1. Press *885# then call from your Safaricom line.
2. Enter your PIN.
3. Choose 1 (prepaid)
4. Select 2 (Okoa stima)
5. Choose 1 (get OKOA LOAN)
6. Select the applicable meter number
7. Enter the amount and proceed to confirm.
8. At the end, you’re sent the equivalent token units via sms.

How to pay Okoa stima

1. Press *885# then call from your Safaricom line.
2. Enter your PIN.
3. Choose 1 (prepaid).
4. Select 2 (Okoa stima).
5. Choose 2 (repay OKOA LOAN).
6. Follow the rest of the prompts to send money from your mpesa to your okoa stima loan account.

KPLC Bondo Contacts

Physical Location: Bondo Plaza
Telephone Number: 021803159
Branch Tel: 0203530050 0202674285
Email Address: cjagongo@kplc.co.ke
Postal Address: P.O. Box 343 – 40601 Bondo

Bomet KPLC Contacts

Physical Location: Bomet office – Opposite NCBD
Telephone Number: 202689671
Postal Address: P.O. Box 578 – 20400 Bomet

Kenya Power Bungoma Contacts

Physical Location: Victoria House
Telephone Number: 202674284 0552030516
Postal Address: P.O. Box 467 – 50200 Bungoma

KPLC Busia Contacts

Physical Location: Ingonyera Plaza
Telephone Number: 055-22076 055-22093
Postal Address: P.O. Box 526 – 50400 Busia

KPLC Chuka Contacts

Physical Location: Nthiga Plaza
Telephone Number:  064 – 630418
Postal Address: P.O. Box 16 – 60400 Chuka

Eldama Ravine Kenya Power Contacts

Physical Location: Baringo Teachers Sacco Building
Branch Tel: 064 – 630418
Postal Address: P.O. Box 16 – 60400 Chuka

Kenya Power Elwak Contacts

Physical Location: Albaashir Building
Telephone Number: 0724478936
Postal Address: P.O. Box 95 – 70301 Elwalk

KPLC Emali Contacts

Physical Location: Ithumba Building
Telephone Number: 020 – 2426501
Postal Address: P.O. Box 290 – 90132 Emali

Embu Kenya Power Contacts

Physical Location: Sparko House, Embu Town:
Telephone Number:  0722886636
Postal Address: P.O. Box 197 – 60100 Embu

Garissa KPLC Contacts

Physical Location: Maendeleo Plaza
Telephone Number: 202368776
Postal Address: P.O. Box 9 – 70100 Garissa

Kenya Power Gatundu Contacts

Physical Location: Kanyanja Building
Telephone Number: 202336980
Postal Address: P.O. Box 176 – 01030 Gatundu

Kenya Power Habaswein Contacts

Physical Location: Farah Haji Building
Branch Tel: 0715 344 759
Postal Address: P.O. Box 86 – 70201 Habaswein

Kenya Power Hola Contacts

Physical Location: Said Habani Building
Branch Tel: 0722662912
Postal Address: P.O. Box 192 – 70101 Hola

Kenya Power Homabay Contacts

Physical Location: Sonyako Plaza
Branch Tel: 202674283
Postal Address: P.O. Box 117 – 40300 Homa Bay

Kenya Power Isiolo Contacts

Physical Location: Trends Building
Branch Tel: 064 – 52013
Postal Address: P.O. Box 112 – 60200 Isiolo

Kenya Power Kamburu Contacts

Physical Location: Kivaa Market
Branch Tel: 0722136351 0722136393
Postal Address: P.O. Box 77 – 01031 Kamburu

Kenya Power Kapsabet Contacts

Physical Location: KCB Building
Branch Tel: 053 – 52115
Postal Address: P.O. Box 762 – 30300 Nandi Hills

Kenya Power Kakamega Contacts

Physical Location: KPLC Building
Branch Tel: 0737623223 0562030023
Postal Address: P.O. Box 440 – 50100 Kakamega

Kenya Power Kiserian Contacts

Physical Location: Isalu Centre
Branch Tel: 020-2060618 0723963839
Postal Address: P.O. Box 30099 – 00100 Nairobi

KPLC Kitale Contacts

Physical Location: Ambwere Plaza
Branch Tel: 5337009
Postal Address: P.O. Box 185 – 30200 Kitale

KPLC Kilifi Contacts

Physical Location: Pwani Medical Centre
Branch Tel: 5337009
Postal Address: P.O. Box 1318 – 80108 Kilifi

KPLC Kisii Contacts

Physical Location: Daraja Mbili
Postal Address: P.O.Box 5-40200 Kisii
Phone Number: +254-202442794

Kenya Power Bomet Contacts

Physical Location: Next to KFA, Bomet
Postal Address: P.O.Box: 328-20406 Sotik
Town: Sotik
Telephone Number: +254-52532181

Kenya Power Kitengela Contacts

Physical Location: MK Arcade, past Naivas
Branch Tel: 208074514/5
Postal Address: P.O. Box 330 – 00204 Athi River

Kenya Power Kerugoya Contacts

Physical Location: Proffessional Plaza – Opp Law Courts
Branch Tel: 060-2021359, 0712565080
Postal Address: P.O. Box 1079 – 10300 Kerugoya

KPLC Kericho Contacts

Physical Location: Sansora Building
Branch Tel:  202442798
Postal Address: P.O. Box 296 – 20200 Kericho

Kenya Power Kabarnet Contacts

Physical Location: KCB Building
Branch Tel: 0717154501, 05352432
Postal Address: P.O. Box 120 – 30400 Kabarnet

Kenya Power Siaya Contacts

Physical Location: Opposite Law Courts, Siaya
Branch Tel:  202442793, 0713551960
Postal Address: P.O. Box 541 – 40600 Siaya

Kenya Power Kiambu Contacts

Physical Location: Vam Plaza
Branch Tel: 20268776
Postal Address: P.O. Box 30099 – 00100 Nairobi

Kenya Power Kitui Contacts

Physical Location: Kitui Teachers Sacco
Branch Tel: 444422051, 0202515009
Postal Address: P.O. Box 476 – 90200 Kitui

Kenya Power Limuru Contacts

Physical Location: K – Unity, Limuru
Branch Tel: 020 – 2070006/7
Postal Address: P.O. Box 103 – 00217 Limuru

KPLC Lamu Contacts

Physical Location: Casuarina Rest Hse, Kenyatta Rd
Branch Tel: 0424632068
Postal Address: P.O. Box 72 – 80500 Lamu

Kenya Power Likoni Contacts

Physical Location: Mwinyibabu Rd, Likoni
Telephone Number: 412001933
Postal Address: P.O. Box 598 – 80400 Ukunda

KPLC Lodwar Contacts

Physical Location: Kailong’koi
Branch Tel: 05421268
Postal Address: P.O. Box 21 – 30500 Lodwar

Kenya Power Loitokitok Contacts

Physical Location: Osotua Plaza
Branch Tel: 202100399
Postal Address: P.O. Box 377 – 00209 Loitokitok

KPLC Machakos Contacts

Physical Location: Red Cross Building
Branch Tel: 4420139
Postal Address: P.O. Box 155 – 90100 Machakos

Kenya Power Mandera Contacts

Physical Location: Mandera Power Station
Branch Tel: 4652188
Postal Address: P.O. Box 76 – 70300 Mandera

KPLC Malindi Contacts

Physical Location: Malindi Complex
Telephone Number: 422130200, 0422120025
Postal Address: P.O. Box 294 – 80200 Malindi

Kenya Power Marsabit Contacts

Physical Location: Opposite Moi Girls, Marsabit
Branch Tel: 202419815
Postal Address: P.O. Box 68 – 00500 Marsabit

KPLC Maua Contacts

Physical Location: Nyambene Lodge
Branch Tel: 064 – 21358
Postal Address: P.O. Box 265 – 60600 Maua

Kenya Power Migori Contact

Physical Location: Opposite Migori TTC
Branch Tel: 202442797
Postal Address: P.O. Box 530 – 40400 Suna Migori

KPLC Molo Contacts

Physical Location: Maziwa House
Branch Tel: 202614321
Postal Address: P.O. Box 914 – 20106 Molo

Kenya Power Merti Contacts

Physical Location: Along Merti Habasweni Rd
Branch Tel: 0716626381/2
Postal Address: P.O. Box 102 – 10100 Nyeri

KPLC Meru  Contacts

Physical Location: Yusuf Plaza
Branch Tel: 064 – 32184
Postal Address: P.O. Box 221 – 60200 Meru

Kenya Power Maralal Contacts

Physical Location: Surere Road
Branch Tel: 208010413
Postal Address: P.O. Box 196 – 20600 Maralal

KPLC Moyale Contacts

Physical Location: Al Hannan Building
Telephone Number: 06952466
Postal Address: P.O. Box 103 – 60700 Moyale

Kenya Power Mpeketoni Contacts

Physical Location: Mpeketoni Town
Branch Tel:  0714009969
Postal Address: P.O. Box 105 – Mpeketoni

KPLC Muhoroni Contacts

Physical Location: Next Kobil Petrol Station
Branch Tel: 202691386, 0736594902
Postal Address: P.O. Box 320 – 40107 Muhoroni

Kenya Power Murang’a Contacts

Physical Location: AFC Building
Branch Tel: 6031480, 0735611392/3
Postal Address: P.O. Box 45 – 10200 Murang’a

KPLC Mwingi  Contacts

Physical Location: Kanzanzu – Mwingi
Branch Tel: 0727016640, 44822094
Postal Address: P.O. Box 663 – 90400 Mwingi

Kenya Power Narok Contacts

Physical Location: Former Embassy Hotel
Branch Tel: 502222046
Postal Address: P.O. Box 469 – 20500 Narok

KPLC Namanga Contacts

Physical Location: Posta, Namanga
Branch Tel: 07208007175
Email Address: ggithu@kpl.co.ke

Kenya Power Naivasha Contacts

Physical Location: Eagle Centre
Branch Tel: 050-2020169, 0208010407
Postal Address: P.O. Box 180 – 20117 Naivasha

KPLC Nanyuki Contacts

Physical Location: Next to Fina Bank
Branch Tel: 06232558/9
Postal Address: P.O. Box 80 – 10400 Nanyuki

Kenya Power Nyahururu Contacts

Physical Location: Electricity House
Branch Tel: 652022205
Postal Address: P.O. Box 244 – 20300 Nyahururu

KPLC Nyamira Contacts

Physical Location: Legacy Plaza – Next to Guardian
Branch Tel: 208064672
Postal Address: P.O. Box 1242 – 40500 Nyamira

KPLC Taveta Contacts

Physical Location: Next to Tripple J
Branch Tel: 0720347320
Postal Address: P.O. Box 132 – 80302 Taveta

KPLC Tala Contacts

Physical Location: Along Ngondu Road
Branch Tel: 0714892553
Postal Address: P.O. Box 783 – 90131 Tala

Kenya Power Wundanyi Contacts

Physical Location: Tatecoh Plaza
Branch Tel: 202397702
Email Address: lhuko@kplc.co.ke

KPLC Voi Contacts

Physical Location: Ekklesia Building
Telephone Number: 043-2030660, 043-2030755, 043-2031231, Wireless 041-2011311
Postal Address: P.O. Box 144 – 80300 Voi

Kenya Power Ukunda Contacts

Physical Location: Farna Building
Branch Tel: 0735972112
Postal Address: P.O. Box 598 – 80400 Ukunda

KPLC Ugunja Contacts

Physical Location: Ramco Building
Branch Tel: 202442796
Postal Address: P.O. Box 390 – 40606 Ugunja

Kenya Power Wajir Contacts

Physical Location: Within Wajir Power Station
Branch Tel: +254-464421020
Postal Address: P.O. Box 127 – 70200 Wajir

KPLC Webuye Contacts

Physical Location: Nice House Building
Telephone Number: 202674280
Postal Address: P.O. Box 329 – 50205 Webuye

Conclusion

The Kenya Power and Lighting Company PLC (Kenya Power) owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 8 million at end of June 2020. In case you need any support from KPLc, Please call their Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related inquiries.