Do you want to contact Gotv Customer Care? You can call Gotv customer care number +254 7110 66000 or telephone number +254 020 4236000. Below we have provided more detailed contacts for Gotv customer care for various departments.
Table of Contents
Gotv customer care number in Kenya
How do I contact GOtv Kenya?
You can Contact GOtv Kenya via the below contacts:-
- Shortcode: 22788.
- Facebook: Follow us on Facebook.
- Twitter: Follow us on Twitter.
- Email: mchoice@ke.multichoice.com.
- Tel: +254 7110 66000.
- Tel: +254 020 4236000.
- Address: Multichoice Head Office First Floor, Sarit Centre, Westlands, Nairobi.
- USSD: *423#
Which number can I use to call GOtv Kenya?
Dial *423# on your cellphone.
How do I pay GOtv customer care?
Pay Online
- Go to the Safaricom menu and select ‘M-PESA’
- Enter the GOtv Business number i.e. Paybill number: GOtv: 423655.
- Enter the GOtv Basket ID (reference number) as displayed on Eazy Self Service.
- Enter the amount you want to pay.
- Confirm the details entered, Click ‘Ok’
How to reset GOtv on mobile phone
- Send a text that says ‘Reset + your IUC number’ to 4688 (the default GOtv reset code). IUC stands for Identification User Code. …
- Alternatively, you can use USSD codes *423# or *288*1# on any cell phone network to get to Customer Care and speak with someone about your issue.
How To Activate GoTV after Payment Using USSD Code
- Dial *423# on any network.
- Speak with a GoTV customer care representative and request for activation.
How do you clear the error code on GOtv Kenya?
- Dial *423#
- Select GOtv.
- Select Clear Error.
How do I reset my GOtv channel?
Reset GOtv channels via Menu
- Press “Menu” on your remote.
- Select “Advanced Options”.
- Then select “Installation”.
- Select “Tuning”.
- Then select “Automatic Scan” and press the “OK” button.
- Press the exit button on the remote once scanning is completed.
How much is GOtv per month in Kenya?
In Kenya, GOtv packages are priced as follows: GOtv Max: Ksh 1,070 per month. GOtv Plus: Ksh 815 per month. GOtv Value: Ksh 510 per month
How much is the lowest GOtv subscription in Kenya?
GOtv Kenya Packages & Prices 2021
| Package | Number of Channels | Price Ksh Monthly |
|---|---|---|
| GOtv Value | 23 | 499.00 |
| GOtv Lite (Monthly) | 17 | 260.00 |
| GOtv Lite (annual) | 15 | 1500.00 |
| GOtv Lite (Quarterly) | 16 | 590.00 |
Conclusion
GOtv provides the greatest selection of local channels made in Africa for Africa. Its reliable service is one you can trust. You can call Gotv Customer Care Number +254 7110 66000 or telephone number +254 020 4236000 to report any complaints or inquiries.
[…] can contact GOTv Kenya (Multichoice Kenya Ltd) by telephone number +254711066000 or via email […]