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Family Bank Kenya Contacts

family bank customer care contacts

Do you want Family Bank Kenya Contacts? You can call Family Bank Kenya 24-Hour Contact Center on +254 (0) 703 095 445 or +254 (0) 703 095 000. You can also visit any of the Family Bank branches and speak to a Family Bank representative. You can email Family Bank Kenya at customerservice@familybank.co.ke. Below we have provided more details on how you can contact Family Bank Kenya.

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Family Bank Kenya Contacts

Family Bank Kenya Contact Address

Below are our contact details. You can contact us wherever you are and make any inquiries.

Address: Family Bank Towers – Muindi Mbingu St Nairobi, Kenya 254

Contact: +254 20 2240639

Call Centre Numbers:  +254 (0) 703 095 445 / +254 (0) 703 095 000

Email: customerservice@familybank.co.ke

Website: http://www.familybank.co.ke/

Family Bank Kenya Email Address

Family Bank Kenya Email Address: You can reach us through our email address and we will respond to your message immediately. Family Bank Email: customerservice@familybank.co.ke

Family Bank Kenya Swift Code

SWIFT CODE / BIC FABLKENA
BANK / INSTITUTION FAMILY BANK LIMITED
BRANCH NAME Head Office
ADDRESS FOURWAY TOWERS, MUINDI MBINGU STREET
CITY NAIROBI
POSTCODE
COUNTRY Kenya
CONNECTION Active

How do I contact Family Bank Kenya?

Call our 24-Hour Contact Center on +254 (0) 703 095 445 or +254 (0) 703 095 000. Visit any of our branches and speak to a Family Bank representative. You may email us at: customerservice@familybank.co.ke

What is Family Bank M-Pesa PayBill Number?

Family Bank M-PESA Paybill Number is 222111

How to Deposit Money into Family Bank Account via M-PESA PayBill Number

Follow these simple steps on How to transfer money from your M-pesa to your Family Bank Account.

  • Go to Safaricom SIM Tool Kit
  • Select M-PESA menu
  • Select Lipa na M-PESA
  • Select Pay Bill
  • Select Enter Business no. – Enter Family Bank’s Lipa na M-PESA PayBill Number 222111 and press OK
  • Select Enter Account no. –  Enter your Family Bank Account Number (e.g. 0300 xxxx xxxx) press OK
  • Enter Amount – Enter the amount you wish to deposit and press OK
  • Enter your M-PESA PIN and press OK
  • Confirm all the details are correct and press OK
  • You will get a notification with the intended recipient’s name e.g. Pay Family Bank KSh3,000.00 for Account 0300 xxxx xxxx Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
  • You will receive a confirmation SMS from M-PESA.
  • Family Bank will also send you a confirmation SMS.

 

Who owns Kenya Familybank?

Family Bank Stock Ownership
Rank Name of Owner Percentage Ownership
1 Kenya Tea Development Agency 15.45
2 The Estate of Rachel Njeri Muya 13.42
3 Daykio Plantations Limited 12.30
4 Titus Kiondo Muya 5.34
5 Standard Chartered Kenya Nominees A/C 9660B 3.73
6 PA Securities 3.57
7 Kenya Orient Insurance Ltd 2.86
8 Julius Brian Kiondo Muyah 2.69
9 Ann Njeri 2.68
10 Mark Keriri 2.68
11 Others 35.27
Total 100.00

How do I withdraw money from my family bank using mpesa?

Dialing *325#
  1. Dial *325#
  2. Login.
  3. Select M-PESA Option.
  4. Choose Family Bank to M-PESA option and select ‘to own number’ or ‘to other mobile’ option.
  5. Complete the transaction details and submit.
  6. The Beneficiary will receive notification from M-PESA.

How can I check my family bank account balance?

It’s available through the Pesa App or a USSD code (*325#). With Pesa Pap, a customer can access their account services such as Money withdrawals and deposits, balance inquiries, Mini-statement request

Who is the CEO of Family Bank?

Rebecca Mbithi (26 Feb 2019–)

Family Bank Kenya Branches

1. Family Bank Head office

Location: Family Bank Towers, Muindi Mbingu Street, Nairobi

Contacts:+254 (0) 703 095 445 , +254 (0) 703 095 000

2. Family Bank Kiambu Branch 

Location: Bishop Magua House, Biashara Street, Kiambu Town

Contact: 066 2022749

3. Family Bank Githunguri Branch

Location: Family Bank Building, Githunguri Street

Contacts: 066-65124, +254-202043082

4. Family Bank Sonalux Branch

Location: Sonalux House, Moi Avenue, Nairobi

Contacts: 020341229/30/31, (020) 341230, 341231

5. Family Bank Gatundu Branch

Location: Family Bank Building, Ngeba/Githunguchu Opposite GNT Petrol Station

Contact: 067 74328

6. Family Bank Murang’ a Branch

Location: Family Bank Building, Uhuru Street

Contact: 060-2031304

7. Family Bank Kangari Branch

Location: Family Bank Building, Kigumo – Kangari Road

Contact: 060 44244

8. Family Bank Kangema Branch

Location: Boyo Building, Kangema – Muranga Road

Contact: 060 322364

9. Family Bank JKIA Branch

Location: 4th Season Centre Building, JKIA

Contacts : +254 (0) 703 095 445 +254 (0) 703 095 000

10. Family Bank Othaya Branch 

Location: Family Bank Building, Kiria-in Highway

Contacts:061 3152001

11. Family Bank Kenyatta Avenue Branch

Location: Pan Africa House, Kenyatta Avenue, Nairobi

Contacts:0724 255731, 0752240259

12. Family Bank Cargen Branch

Location: Cargen House, Moi Avenue, Nairobi

Contacts: 0738 544097

13. Family Bank Laptrust Branch

Location: Laptrust House, Haile Selassie Road

Contact: 020 342561

14. Family Bank City Hall Branch

Location: City Hall Annex, City Hall Way

Contacts:+254 (0) 703 095 445 +254 (0) 703 095 000

15. Family Bank Kasarani Branch

Location: Family Bank Building, Kasarani Mwiki Road

Contact: 0708 086235

16. Family Bank Nakuru Finance Branch

Location: Finance House, Kenyatta Avenue

Contacts: 051 2210038, 2213555, 2216079

17. Family Bank Nakuru Markert Branch

Location: Njoro House, Bondeni Road

Contact: 0703 095445,

18. Family Bank Kutus Branch

Location: Terrace Villa Building, Kutus Kagio Road

Contact: +254 718 603508

19. Family Bank Dagoretti Branch

Location: Family Bank Building, Dagoreti Corner, off Naivasha Road

Contact: 020-2321282 /02050495

20. Family Bank Kiriaini Branch

Location: Kiru Investments. Co. Building, Kiriaini – Othaya Road

Contact: 060 51434

21. Family Bank Kericho Branch

Location: Family Bank Building, Temple Road

Contact: 052 20460

22. Family Bank Nyahururu Branch

Location: Family Bank Building, Kenyatta Avenue

Contact: 065 22013

23. Family Bank Ruiru Branch

Location: Wamikey Building, Ruiru Town

Contact: 067 55003

24. Family Bank Kisumu Reliance Branch

Location: Reliance Building, Oginga Odinga Street

Contact: 057 2026211

25. Family Bank Nyamira Branch

Location: Guardian Building, Hospital Road

Contacts: 0720 334763, 020-8090269

26. Family Bank Kisii Branch

Location: Omacha Complex Building, Hospital Road

Contact: 058 31465

27. Family Bank Kisumu Express Branch

Location: Al Imran Plaza, Oginga Odinga Street

Contact: 057 2026215

28. Family Bank Narok Branch

Location: Osupuko Building, Narok – Nairobi Road

Contact: 0723 431627

29. Family Bank Kangemi Branch

Location: Family Bank Building, Kangemi Road (opposite Sales Supermarket)

Contacts:+254 (0) 703 095 445 +254 (0) 703 095 000

30. Family Bank Industrial Area Branch

Location: Family Bank Building, Addis Ababa Road

Contacts: 020 558104

31. Family Bank Thika Makongeni Branch

Location: Family Bank Building, Garissa Road – Makongeni Market

Contact: 067 30262

32. Family Bank Donholm Branch

Location: Caltex Petrol Station, Outer Ring Road

Contact: 020 785372

33. Family Bank Utawala Branch

Location: Family Bank Building, along Eastern Bypass

Contact:+254 703 095 445 +254 703 095 000

34. Family Bank Towers Retail Branch

Location: Family Bank Towers, Muindi Mbingu Street / Moktar Daddar Street

Contact: +254 703 095 445 +254 703 095 000

35. Family Bank  Mlolongo Branch

Location: Next to Mulleys Supermarket, Kitengela Kajiado Road

Contact: +254 703 095 445 +254 703 095 000

36. Family Bank Ol Kalou Branch

Location: Posta Building, Market Road

Contact: +254 703 095 445 +254 703 095 000

37. Family Bank KTDA Retail Branch

Location: Ktda Plaza, Moi Avenue

Contacts: 0726 610435, 0202241852

38. Family Bank Gateway Mall Branch

Location: Gateway Mall, Mombasa Road

Contact: +254 703 095 445 +254 703 095 000

39. Family Bank Kariobangi Branch

Location: Kariobangi Light Industries

Contact: 020 2364257

40. Family Bank Gikomba Area 42 Branch

Location: Pumwani (Majengo)

Contact:020 6768541

41. Family Bank Gikomba Branch

Location: Mt. Kenya Building, New Pumwani Road

Contact:0703 095445

42. Family Bank Kahawa West Branch

Location: Kahawa West House, Along Kamiti Road

Contact:+254 703 095 445 +254 703 095 000

43. Family Bank Githurai Branch

Location: Mug-Muguga Building, Githurai Roundabout

Contact: 020 8710255

44. Family Bank Kilimani Branch

Location: Yaya Kobil Petrol Station, Argwings Kodhek Road

Contact: 020 3864600

45. Family Bank Limuru Branch

Location: Family Bank Building, Limuru – Tigoni Road

Contact: 0703 095445

46. Family Bank Westlands Branch

Location: Pamstech House, Woodvale Grove

Contact: 020 4442307

47. Family Bank Kagwe Branch

Location: Mitundu Building, Githunguri Kimende Road

Contact: 020 558102

48. Family Bank Ruaka Branch

Location: Ruaka Square Building, Limuru Road

Contact:+254 703 095 445 +254 703 095 000

49. Family Bank Naivasha Branch

Location: Family Bank Building, Biashara Road

Contact:050 2030253

50. Family Bank Chuka Branch

Location: Murango Building, Next to Chuka PCEA Chogoria Hospital/NHIF Branch

Contact: +254 703 095 445 +254 703 095 000

51. Family Bank Nyeri Branch

Location: Family Bank Building, Kimathi Street

Contact: 061 2031570

52. Family Bank Karatina Branch

Location: Family Bank Building, Nyeri – Karatina Road

Contact: 053 52323

53. Family Bank Kerugoya Branch

Location: Family Bank Building, Kerugoya – Kutus Highway

Contact: 060 21327

54. Family Bank Tom Mboya Branch

Location: Nipuil Shah Building, Tom Mboya Street, Nairobi

Contact: 020 342561

55. Family Bank River Road Branch Branch

Location: Fifty Investment Building, Ronald Ngara – River Road Junction

Contact: 020-2225320

56. Family Bank Kayole Branch

Location: Kenol Petrol Station, Spine Road

Contact: 020 251433

57. Family Bank Nkubu Branch 

Location: Nkubu Catholic S.H. Grp, Meru-Nkubu Road

Contact: +254 703 095 445 +254 703 095 000

58. Family Bank Meru Branch

Location: Family Bank Building, Njuricheke Road

Contact: 0705 325325

59. Family Bank Nanyuki Branch

Location: Family Bank Building, Nanyuki – Nyeri Road

Contact: 020 318940

60. Family Bank KTDA Corporate Branch

Location: KTDA Plaza, Moi Avenue

Contact: 020 2213156

61. Family Bank Ongata Rongai Branch

Location: Family Bank Building, Mall Lane

Contact: 0705 325325

62. Family Bank Banana Branch

Location: Sama Building, Banana – Limuru Road

Contact: 020 2648536

63. Family Bank Mwea Branch

Location: Family Bank Building, along Makutano – Embu Road, opposite Eastmart Supermarket

Contact:+254 701 325325

64. Family Bank  Ngara Branch

Location: Family Bank Building, Park Road

Contact: 020 6768541

65. Family Bank Kitengela Branch

Location: Family Bank Building, Park Road

Contact: 045 22883

66. Family Bank Kitui Branch

Location: Mutia Nzomo Building, Kilukya Street

Contact : 0444422382

67. Family Bank Machakos Branch

Location: Family Plaza, Ngei Road

Contact: 044 20892

68. Family Bank Migori Branch

Location: Family Bank Building, Migori – Isibania Road

Contacts: +254 703 095 445 +254 703 095 000

69. Family Bank Embu Branch

Location: Shah Villa Building-Kenyatta Highway

Contact: 0724 255736

70. Family Bank Bungoma Branch

Location: Ushirika House, Moi Avenue

Contact: 055 30928

71. Family Bank Kakamega Branch

Location: Family Bank Building, Along Mumias Road

Contact: 056-30300

72. Family Bank Busia Branch

Location: Family Bank Building, Busia – Kisumu Highway

Contact: 055 22263

73. Family Bank Mumias Branch

Location: Family Bank Building, Kakamega – Mumias Road

Contact: +254 703 095 445 +254 703 095 000

74. Family Bank Eldoret West Branch

Location: Mountain View Building, Uganda Road Opposite Posta

Contact: +254 703 095 445 +254 703 095 000

75. Family Bank Molo Branch

Location: Family Bank Building, Mau Summit Road

Contact: 051 721452

76. Family Bank Bomet Branch

Location: Koma Plaza, Kipchamba Street

Contact: +254 703 095 445 +254 703 095 000

77. Family Bank Eldoret Branch

Location: Formerly Aziz Akibar Building, Kenyatta Street

Contact: 053 2031141

78. Family Bank Litein Branch

Location: Family Bank Building, Kenyatta Avenue, opposite Telkom

Contacts: +254 703 095 445 +254 703 095 000

79. Family Bank Wote Branch

Location: Junction Mall, along Wote – Makindu Road

Contact: 0724 862742

80. Family Bank Ukunda Branch

Location: Matuga Plaza, Beach Road

Contacts: +254 703 095 445 +254 703 095 000

81. Family Bank MBS Digo Branch

Location: Family Bank Building, Mombasa – Digo Road

Contacts: +254 703 095 445 +254 703 095 000

82. Family Bank Kitale Branch

Location: Kwanza Kapenguria Road, Tanaa House, Kitale

Contact: 054 30046

83. Family Bank Mtwapa Branch

Location: Family Bank, Along Mombasa – Kilifi Highway

Contact:0716 224124

84. Family Bank Mombasa Branch (Nkrumah Rd) Branch

Location: Electricity House, Nkrumah Road, Mombasa

Contact: 041 2317629

85. Family Bank Mombasa Branch (Kenyatta Avenue)

Location: Family Bank Building, Kenyatta Avenue

Contact: 041 2495816

86. Family Bank Kapsabet Branch

Location: Family Bank Building, Next Bargetun Plaza

Contact: 053 52323

87. Family Bank Malindi Branch

Location: Barani Plaza, Malindi, Lamu Road, opposite Milano Electronics

Contact: +254 703 095 445 +254 703 095 000

88. Family Bank Kikuyu Branch

Location: Family Bank Building, Kikuyu Road

Contact:0737 325325

Conclusion

Family Bank Limited, commonly known as Family Bank, is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank, and the national banking regulator. If you want to Contact Family Bank Kenya, You can call Family Bank Kenya 24-Hour Contact Center on +254 (0) 703 095 445 or +254 (0) 703 095 000

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