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CRB Contacts

CRB Contacts
CRB Contacts

Do you want to contact CRB? You are at the right place!

In this article, we have covered how you can contact CRB via Mobile phone, Telephone, or email address.

We have licensed Credit Bureaus that handle Credit information in Kenya which you can contact

You can contact TransUnion Kenya CRB via Telephone number +254207603700, Metropol CRB by Telephone number +254709834000, and Credit Info CRB by Telephone number +254709593000

The services offered by the three major credit reference bureaus range from credit reports, clearance certificates, and consumer credit information through your status

Below are more details on how you can contact CRB

CRB Contacts

You can contact any or all of the Credit Bureaus/CRBS using the following contacts to get more information regarding your loan records, whether you qualify for a CRB clearance certificate among other inquiries you may have.

METROPOL CRB Contacts

Physical Address: 1st Floor, Shelter Afrique Centre, Upper Hill, Nairobi

Postal Address: P.O. Box 35331, 00200 NAIROBI, KENYA

Telephone: +254 (0) 20 2689881/27113575

Mobile: +254 727 413 733/ 732 774 666

Email: creditbureau@metropol.co.ke

Website: www.metropolcorporation.com

TRANSUNION CRB Contacts

Physical Address: CRB Centre, Prosperity House, Westlands Road, Off Museum Hill

Postal Address: P.O. Box 46406, 00100 NAIROBI, KENYA

Telephone: +254 (0) 20 3751799/3751360/2/4/5

Email: info@crbafrica.com

Email 2: reports@crbafrica.com

Website: www.crbafrica.com

CREDIT INFO CRB Contacts

Physical Address: Park Suites, Office 12, 2nd Floor, Parklands Road, Nairobi

Postal Address: P.O. Box 38941 – 00623, Parklands

Tel 1: +254 20 375 7272

Tel 2: 020 374 0272

Tel 3: 020 376 7272

Mobile: 0718842833

Email 1: cikinfo@creditinfo.co.ke

Email 2: info@creditinfo.co.ke

Website: www.creditinfo.co.ke

To check your CRB status on TransUnion

  1. You first need to register by sending your full names to 21272. The SMS charge is sh. 19. To save on this money, download the TransUnion Nipashe app.
  2. You then enter your ID number
  3. Choose Credit Status
  4. You will receive your CRB status. If you receive good, it means you are not blacklisted while default means blacklisted.

To check your status on Metropol Corporation

  1. First, pay a registration fee of sh.50 through the Paybill number 220388 then enter your ID number as the account number.
  2. You will get an SMS with a unique pin, a reference number, and a special link
  3. Dial *433# and put your PIN and you will receive your CRB status. You can also visit the Metropol website, Login and view your status.

To check your status on CreditInfo, you will need to fill out their request form online.

How long does it take to be removed from CRB?

It takes 1 to 3 days to be cleared off from CRB when you have a positive listing and be issued a Clearance Certificate.

Your name is removed from the CRB you have been listed in within two working days of your creditor updating your record (that you have paid everything).

You do need to follow up with a CRB for your credit profile to be updated.  They’re bound by law to update your status within at least 48 hours

Conclusion

Credit reference bureaus (CRB) are firms that collect credit information from numerous sources and provide debt information to lenders and individual customers for various uses

In case you have an inquiry to make regarding your credit rating, or you want to be removed from CRB, you can Contact the three above licensed credit reference bureaus to obtain a copy of your credit report.

Once again, You can contact TransUnion Kenya CRB via Telephone number +254207603700, Metropol CRB by Telephone number +254709834000, and Credit Info CRB by Telephone number +254709593000

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