Do you want to contact KCB Bank Kenya? You can Get In Touch With KCB Bank Customer Care by email at contactcentre@kcbgroup.com and mobile number +254711087000,+254732187000, +254711087000, or SMS: 22522. Below we have provided more contact details for KCB Customer Care numbers, KCB Bank Code, KCB Bank Branches, and more details about KCB bank.
Table of Contents
KCB customer care number & contacts
KCB Head Office Contacts And Address
Address: Kencom House, Moi Avenue, Nairobi
Phone: 020 2287000
P. O. Box 48400-00100 GPO, Nairobi
KCB Bank Code
KCB Bank Kenya Limited BIC/ Swift Code details for KCB Bank Kenya Limited, Moi Avenue Nairobi (Head Office) is
KCBLKENX017
Key swift code details include:
- Bank Code: KCBL
- Country Code: KE
- Location Code: KX
- Branch Code 017
KCB Bank Customer Care
The following are KCB customer care contacts you can use
Phone: 0711 087000
Phone: 0732 187000
SMS: 22522
Email Address: contactcentre@kcb.co.ke
KCB Mobile Banking Customer Care Contacts
Phone: 0711 087000
Phone: 0732 187000
KCB Mpesa Customer Care Number
Phone: +254 20 3270000
Telephone: +254 (20) 3270000
SMS: 22522
KCB MPESA Loan Paybill Number
KCB Bank Mpesa Paybill number is 522522
Who owns KCB Bank Kenya?
The government of Kenya bought a 60% stake in National & Grindlays Bank and took full control of it in 1970; renaming it Kenya Commercial Group. It was renamed KCB Bank Kenya after a corporate restructure. KCB Bank Kenya is a wholly-owned subsidiary of the KCB Group
What do I need to open a KCB bank account?
Kcb Account Opening Requirements
- 2 latest colored Passport Size Photographs.
- Original and Photocopy of National Identity card or Passport.
- Kenya Revenue Authority Pin
How do I unblock KCB Mobile Banking?
If you forgot your KCB mobile banking pin, and wish to unblock your mobile banking, the best thing to do would be to contact KCB mobile banking customer care services for necessary assistance
What is the KCB WhatsApp number?
Mobile phone 1: 0711 087000. Mobile phone 2: 0732 187000. WhatsApp number: +254711087087
How do I repay KCB salary advance?
Hi, to repay your loan, please use the below steps:
1. Go to MPESA menu,
2. Lipa na Mpesa the Pay Bill Option, Enter Business No. 522522
3. Enter the Account number in full (No Spaces)
4. Enter the amount to deposit, then enter your MPESA PIN.
5. Dial *522#, select loans, salary advance loan, repay the loan.
You will receive a confirmation SMS from KCB once the deposit has been received.
How can I activate my KCB account online?
Use the mobile phone number registered on KCB mobile banking and proceed to enter your KCB mobile banking PIN. You will be prompted to give permissions to the App to manage phone calls, proceed to allow. A security activation code will be sent to your number to authorize the activation request.
How can I get KCB salary advance on my phone?
Make sure you fill the KCB salary advance application form with accurate information to avoid delays in the KCB salary advance processing. Once your application is approved, you can access the KCB salary advance on the phone through the bank’s mobile banking (*522#).
How long does it take for salary to reflect in the KCB account?
KCB Group on Twitter: “Hi, if the salary was paid by cheque, it will reflect after two days.
How do I check my KCB loan balance?
How do I check my loan balance?
i) Using the KCB App
- Open the KCB App
- Select “Loans”
- On Vooma loan, select ‘View Status’
ii) Using *522#
- Dial *522#
- Select “Loans & Savings”
- Select “Vooma loan”
- Select “Loan Balance Check” *
You will receive a flash message showing your Vooma loan balance
What is Vooma loan?
It is a lending product that enables access to short-term loans using your mobile phone. Vooma Loan is available to KCB customers registered on KCB mobile banking at higher limits of up to KES 300,000 for 1- month at a total cost of 5.91%.
How to withdraw Money from Vooma to Mpesa
You can withdraw money from Vooma App via shortcode *844# or using the Vooma Mobile App;
Using Mobile App;
- Go to app account
- Click on Send Money
- Select Mpesa
- Enter your phone number and Amount then submit
- Enter pin to send
How to open a KCB M-Benki Account
- Go to MPESA Menu
- Payment Services, Pay Bill Option, Enter Business No. 522522
- Enter Account, type ID (No Spaces), and your National ID Number e.g. ID23456789
- Enter the amount to deposit, then your MPESA PIN
- You will receive two SMS’s. One with your M-Benki Account Number and the other with your User ID and PIN.
- Access the account through *522# and enjoy all KCB Mobi Bank services.
How do I deposit and withdraw cash with a KCB M-Benki Account?
- Deposit at any KCB Mtaani Agent for free.
- Withdraw at any KCB Mtaani Agent (Charges apply).
- Deposit from your M-PESA to your M-Benki account.
Conclusion
KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the national banking regulator. The bank has also been running an Agency banking model. So far KCB has a total of over 21o Bank Branches across Kenya. Once again, if you want to contact KCB Customer Care You Can Get In Touch with them by email contactcentre@kcbgroup.com, and mobile number +254711087000,+254732187000, +254711087000, or SMS: 22522.
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