Do you want to contact Jambo Jet? You are at the right place!
In this article, we have covered in detail how you can contact Jambo Jet via Mobile phone, Telephone, or email address.
Jambo Jet Customer Care Numbers are +254711024501, +254711024545, +254730804545, or +254734104545.
Jambo Jet’s customer support email address is charters@jambojet.com.
Jambojet Limited is a Kenyan low-cost airline that started operations on 1 April 2014. It is a subsidiary of Kenya Airways and is headquartered in Nairobi, Kenya
Below are more details on how you can contact Jambo Jet Airline
Table of Contents
Jambo Jet Contacts
Please contact Jambo Jet via telephone or email using the details below:-
Contact Center Contacts: +254711024 501, +254711024545, or +254734104545
For general inquiries: info@jambojet.com
For bookings: reservations@jambojet.com
For group bookings: groups@jambojet.com
For compliments and complaints: experience@jambojet.com
Sales and Ticketing Offices
Jambo Jet Eldoret Office
Located in Rupa’s Mall (Ground Floor)
Open Weekdays: 8.00am – 5.00pm
Open Saturday: 9.00am – 2.00pm
Closed on Sundays and public holidays
Jambo Jet Eldoret International Airport Office
Located at the (Main Entrance)
Open Monday – Saturday: 6.30am – 7.00pm
Open Sunday: 10.00am – 5.30pm
Jambo Jet Entebbe Office
Located in Entebbe International Airport
Open Daily: 5.30am – 8.30pm
Jambo Jet Kisumu Office
Located at The West End Shopping
Open Weekdays: 8.30am – 5.00pm
Open Saturday: 9.00am – 1.00pm
Closed on Sundays and public holidays
Jambo Jet Kisumu Airport Arrivals Office
Open Monday-Saturday: 7.00am – 8.00pm
Open Sunday: 9.00am – 7.00pm
Jambo Jet Malindi Office
Located in Nakumatt Building, Lamu Road
Open Weekdays: 8.00am – 5.00pm
Open Saturday: 8.30am – 1.00pm
Closed on Sundays and public holidays
Jambo Jet Malindi Airport Office
Open on Weekdays: 8.30am – 5.00pm
Open Weekends: 8.30am – 5.00pm
Jambo Jet Mombasa Office
Located in Mombasa International Airport Terminal 2
Open Daily: 8.00 am – 9.15pm
Jambo Jet Nairobi Office
Located in Barclays Plaza (7th Floor)
Open Weekdays: 8.00am – 6.00pm
Open Saturday: 8.30am – 1.00pm
(Closed on Sundays and public holidays)
Jambo Jet Sarit Centre (Ground Floor)
Open Weekdays: 9.00am – 6.00pm
Open Saturday: 9.00am – 3.00pm
(Closed on Sundays and public holidays)
Jambo Jet Yaya Centre (Ground Floor)
Open Weekdays: 9.00am – 6.00pm
Open Saturday: 9.00am – 3.00pm
(Closed on Sundays and public holidays)
Jambo Jet JKIA Terminal 1D Office
Open Daily: 5.00am – 10.30pm
Jambo Jet Ukunda (Diani) Office
Located in Costa Sur (Ground Floor)
Open Weekdays: 8.00am – 6.00pm
Open Saturday: 8.30am – 1.00pm
(Closed on Sundays and public holidays)
Jambo Jet Kigali Office
Located in Makuza Peace Plaza(M. Peace Plaza) Ground Floor
Open Weekdays: 8.00am – 6.00pm
Open Saturday: 9.00am – 1.00pm
(Closed on Sundays and public holidays)
How to book a Jambo Jet Flight
Using the Jambojet website is the easiest way to book your Jambojet flights online.
To book your flights using the Jambo Jet website successfully follow the step- by step guide below:-
Check availability
- Visit jambojet.com
- Enter the location you would like to travel from
- Enter your destination
- Select your travel dates (for one-way travel skip entering return travel dates. For a return trip, select the preferred return travel date).
- Select the number of passengers. Click confirm.
- Select your preferred currency i.e. Kenyan shillings or US Dollars. Click search to check availability.
Select Flights
- Select your preferred flights – all the available fares on your chosen travel dates will appear on the screen. Select your preferred flight by clicking the button beside the price.
- Select your return flight i.e. where applicable
- Review and accept the terms & conditions
- Passenger details
- Enter all required details for the passengers traveling on your booking
- Enter the passenger(s) birthday or ID/Passport number
- Select your baggage allocation
- Click continue to proceed to the next step of your booking.
Pick a seat
- You can select your preferred seats for you and every passenger in your booking for a fee.
- Click continue to proceed to the next step of your booking.
Contact Details
- Enter your contact details as well as those of any passengers traveling on your booking.
Review & Pay
- Select your preferred mode of payment
- Click on Purchase to finalize your transaction
That’s the first option for booking your flight.
You can also book a flight by sending an email to Jambo Jet at charters@jambojet.com with the date of travel, the number of passengers, origin, and destination, one way or return flight and they will get back to you with a quote.
You may also call the Jambo Jet contact center at +254711024501, +254711024545, +254730804545, or +254734104545 to book your flight.
Jambojet Paybill Number
If you want to pay Jambojet via paybill number, follow the simple steps below:
- On your phone, open your Mpesa menu.
- Tap on Lipa Na Mpesa
- Next select Paybill
- Enter 737700 as the Jambojet Paybill Number
- Enter your booking reference as the account number
- Follow the rest of the options on the M-Pesa menu.
- Enter your Jambojet Mpesa PIN and confirm the Jambojet payment.
- You will receive a confirmation SMS from Mpesa and Jambojet for the transaction
- You will then receive a text message and a booking reservation via email once the payment is done.
Do you need a passport for local flights in Kenya?
Kenyan Citizens require Government-issued documents e.g ID cards, valid driving licenses, military cards, Allien cards, birth certificates, Police abstracts, and Valid Passports to fly within Kenya.
Where does Jambo Jet fly from?
Jambojet flies from Nairobi Jomo Kenyatta International Airport to Eldoret, Kisumu, Malindi, Mombasa, Diani (Ukunda), Lamu, and regionally to Goma, Democratic Republic of Congo
How many aircraft does Jambo Jet have?
The carrier operates a fleet of six De Havilland Dash 8-400 planes
Conclusion
Jambojet Limited is a Kenyan low-cost airline that started operations on 1 April 2014. It is a subsidiary of Kenya Airways and is headquartered in Nairobi, Kenya
Looking to get in touch with Jambo Jet? Jambo jet customer service team will be more than happy to help. Please contact us via telephone or email using the details below.
Jambo Jet Customer Care Numbers are +254711024501, +254711024545, +254730804545, or +254734104545.
Jambo Jet’s customer support email address is charters@jambojet.com.
That’s all on how to contact Jambo Jet, we wish you a safe flight!
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