Home » Finance » Banking » Cooperative bank Contacts
Banking

Cooperative bank Contacts

Cooperative bank customer care number
Cooperative bank customer care number

Do you want to Contact Cooperative Bank of Kenya? You can reach Cooperative Bank Customer Care by calling them on mobile numbers 0703 027 000, and 020 277 6000, email customerservice@co-opbank.co.ke, or  Cooperative  Bank Whatsapp number:  +254736690101.  Cooperative Bank Contact Centre is accessible 24 hours a day, 7 days a week. Below we have provided more details on how you can contact Cooperative Bank of Kenya via Social Media, email, mobile number, and addresses.

Table of Contents

Cooperative bank customer care number & contacts

Cooperative Bank Head Office

Co-operative House, Haile Selassie Avenue, Nairobi, Kenya

LocationP.O. Box 48231 – 00100, Nairobi

Phone number020 327 6000

Cooperative Bank Contact Centre

Phone number020 327 60000703027000

Email customerservice@co-opbank.co.ke

Cooperative Bank of Kenya App

The Cooperative Bank of Kenya App enables you to bank anytime and anywhere.

You can Transact straight from your phone by dialing *667# or through the MCo-op Cash App.

The MCo-op Cash enables you to access the below services:

  1. Apply and pay for a loan
  2. Deposit or save money
  3. Send money to another MCo-op Cash Account, Co-op Bank Account or SACCO Account
  4. Withdraw money at a Co-op Agent or Co-op ATM
  5. Send money to other mobile money services
  6. Transfer money to and from your Co-op Account or SACCO Account
  7. Buy airtime for any mobile number
  8. Pay bills, for e.g., KPLC, DStv, KRA Tax and Insurance
  9. Pay fees, for example, school fees or rent
  10. Pay for goods and services
  11. Check your account balance or get a statement
  12. Activate SMS alerts for debits and credits
  13. Buy, sell or transfer shares

You can download the app, go to Google Play Store or the Apple Store.

Cooperative Bank of Kenya Swift Code

The Cooperative Bank Of Kenya Swift Code is:-

  1. Swift code (8 characters): KCOOKENA
  2. Branch name: Head Office
  3. Branch address:Co-Operative House Nairobi
  4. Branch code: XXX
  5. Bank name:Cooperative Bank Of Kenya Ltd., The
  6. City: Nairobi
  7. Country: Kenya

Cooperative Bank Paybill Number

Co-operative Bank Mpesa paybill number is 400200. 

How to Deposit Money to Co-op Bank through M-Pesa

Find out how to deposit money to a co-op bank through M-pesa. It is an easy process on how to deposit money to Cooperative bank from mpesa.

  1. Go to M-Pesa menu on your phone,
  2. Tap Lipa na M-Pesa
  3. Choose Paybill
  4. Tap on Enter business number
  5. Enter the Co-operative Bank’s Lipa na M-Pesa paybill number; 400200  and press OK
  6. Enter the Co-operative Bank account number you are transferring the money to and press OK
  7. Then Enter the amount you want to deposit and press OK
  8. You will be prompted to Enter your M-PESA PIN, Enter your M-Pesa PIN, and press OK
  9. Confirm if all the details entered are correct and press OK
  10. You will receive a verification message from M-Pesa where you have 1 minute to verify that the details are correct, if correct, ignore or dismiss, if wrong, enter the number 1 and press OK to cancel the transaction
  11. If ok and send you will receive a confirmation SMS from M-Pesa confirming the transaction
  12. Co-operative Bank will also send you a confirmation SMS.

Cooperative Bank Account Opening requirements

  • Identity card (both original and copy)
  • Minimum opening balance of Ksh 5,000 for individuals

How to get Cooperative Bank Personal Loan

Minimum requirements include:

  • Identity card (both original and copy)
  • PIN Certificate (both original and copy)
  • Salary payslips for the last 3 month

How to check Cooperative Bank Account Balance

  • A Co-op Kwa Jirani agent near you
  • From the ATM using your debit card
  • Through your MCo-op Cash app
  • Mobile access through dialing *667#

Cooperative Bank of Kenya Internet Banking Login

To log into Co-Operative Bank of Kenya Online Banking you must have a Co-Operative Bank of Kenya online banking account.

To login – Cooperative Internet Banking Kenya

  • Go to the Co-Operative Bank of Kenya homepage
  • On the top right-hand side of the page, you will find internet banking
  • Click internet banking
  • Select the type of account you want to log in to – Corporate Internet Banking or Personal Internet Banking
  • Click Log into your account
  • Enter your user-id
  • Enter your password
  • Click login to access your account

With Cooperative Bank of Kenya Internet Banking you can:

  • Check balances
  • Transfer money
  • Make deposits
  • Pay Bills Online
  • Receive your statements online and more

Cooperative Bank Branches in Nairobi

Find below Cooperative Bank Branches in Nairobi. Cooperative Bank has branches and ATMs that are spread out within Nairobi area.

Cooperative Bank Aga Khan Walk Branch

P.O. Box 20818 – 00100 Nairobi

Tel: (020) 2214063

Cell: 0729 110777, 0732 760465

Fax: (020) 2214064

Email:  uchumihsebr@co-opbank.co.ke

Cooperative Bank opening hours:

​Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1200 Hours

Cooperative Bank Westlands Branch Contacts

P.O. Box 66589 – 00800 Nairobi
Tel: (020) 2664328, 2664329
Cell: 0713 600993, 0735 600528
Fax: (020) 2603635
Email: westlandsbr@co-opbank.co.ke

Cooperative Bank Kibera Branch

P.O. Box 20423 – 00100 Nairobi

Tel: (020) 2667231

Cell: 0717 969070, 0738 427027

Fax: (020) 2667244

Email:  kiberabr@co-opbank.co.ke

Cooperative Bank Buru Buru Branch

P.O. Box 427 – 00515 Buru Buru,

Tel: (020) 7780187

Cell: 0735 600520, 0713 600991

Fax: (020) 7780190

Email:  buruburubr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1200 Hours

Cooperative Bank Kilimani Branch

P.O Box 34904-00100, Nairobi

Tel: 0708223302

Email: kilimanibr@co-opbank.co.ke

Cooperative Bank City Hall Branch

P.O. Box 44805 – 00200 Nairobi

Tel: 2252126/33/49

Fax: 2252034

Cell: 0729 110777, 0732 760465, 0724 253255, 0733 330052

Email:  cityhallbr@co-opbank.co.ke   Kimathi Street Branch

P.O. Box 7512 – 00200 Nairobi

Tel: (020) 315435, 315436

Cell: 0722 202340, 0733 600650

Fax: (020) 315320

Email:  kimathibr@co-opbank.co.ke

Cooperative Bank Co-op Card Centre

P.O. Box 21 831 – 00400 Nairobi

Tel: (020) 020-2854200, 020-2854240

Fax: (020) 2246053

Cell: 0711 013240

Email:  co-opvisa@co-opbank.co.ke

Cooperative Bank Langata Road Branch

T-Mall Shopping Complex, near the

junction of Mbagathi Rd & Langata Rd

P.O. Box 38666 – 00100 Nairobi

Tel: (020) 2446926

Cell: 0733 124046

Email:  langataroadbr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1300 Hours

Cooperative Bank Co-op House Branch

P.O. Box 67881 – 00200 Nairobi

Tel: (020) 3276280

Cell: 0711 049280, 0732106280

Fax: (020) 3276526

Email:  co-ophsebr@co-opbank.co.ke

Cooperative Bank Lavington Mall Branch

Located at Lavington Green Shopping Centre

P.O. Box 26073-00100 Nairobi

Tel: (020) 2181363

Cell: 0701 1554181, 0786 666057

Email:  lavingtonmallbr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 1000 Hours – 1800 Hours

Saturday: 1000 Hours – 1400 Hours

Cooperative Bank Dagoretti Corner Branch

P.O. Box 38665- 00100 Nairobi

Tel: 020 2181333

Cell: 0701 154136, 0786 666042

Email:  dagoretticornerbr@co-opbank.co.ke

Cooperative Bank Moi Avenue Branch

P.O. Box 46541 – 00100 Nairobi

Tel: (020) 315191/2

Cell: 0728 601218/9, 0737 690708, 0737 690709

Fax: (020) 315321

Email:  moiavenuebr@co-opbank.co.ke

Cooperative Bank Dandora Branch

P.O. Box 774 – 00516 Nairobi

Tel: (020) 2601488

Fax: (020) 2601485, (020) 2601488

Cell: 0719 865298

Email:  dandorabr@co-opbank.co.ke

Cooperative Bank Mombasa Road Branch

P.O. Box 49338 – 00100 Nairobi

Tel: (020) 2598035

Cell: 0708 223392, 0733 124354

Fax: (020)

Email:  mombasardbr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1200 Hours

Cooperative Bank Donholm Branch

P.O. Box 1468 – 00515 Nairobi

Tel: (020) 7780042

Cell: 0717 969024, 0738 427026

Fax: 7780093

Email:  donholmbr@co-opbank.co.ke

Cooperative Bank Moneygram Centre-Hilton

P.O Box 20818-00100 Nairobi

Tel: (020) 2210551

Cell: 0714 052560, 0732 327601

Fax: 2210552

Email Address: mtc@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1700 Hours

Saturday: 1000 Hours – 1600 Hours

Cooperative Bank Eastleigh Branch

P.O. Box 360 – 00610 Eastleigh

Tel: (020) 2491125, 2675535

Cell: 0728 604473, 0738 330909

Fax: (020) 6768063

Email:  Eastleighbr@co-opbank.co.ke

Cooperative Bank Nacico Branch

P.O. Box 8666 – 00300 Nairobi

Tel: (020) 2227222, 2228659, 2230474

Cell: 0721 252994, 0733 333931

Fax: (020) 2227938

Email:  nacicobr@co-opbank.co.ke

Cooperative Bank Emali Branch

P.O Box 123- 90121, Emali

Tel: 0708 223 342

Cell: 0729 111597, 0735 103231

Email:  emalibr@co-opbank.co.ke

Cooperative Bank Nairobi Business Centre (Ngong Rd)

P.O. Box 19555 – 00202 Nairobi

Tel: (020) 2210655, 2225370, 2711675/76

Cell: 0727 532081, 0727 532082, 0735 558205

Fax: 020 2711708

Email:  ngongroad@co-opbank.co.ke

Cooperative Bank Embakasi Branch

P.O. Box 19178 – 00501 Nairobi

Tel: (020) 8040960

Cell: 0729 111597, 0735 103231

Fax: (020) 804 0963

Email:  embakasibr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1200 Hours

Cooperative Bank Parliament Rd Branch

P.O. Box 5772 – 00200 Nairobi

Tel: (020) 2210655, 2225370, 2210656, 228605, 221067, 2228

Cell: 0722 202977, 0734 600702

Fax: (020) 2251838

Email:  ParliamentRd@co-opbank.co.ke

Cooperative Bank Embakasi Junction Branch

Opposite Taj Mall, off North Airport Road

P.O. Box 1013 – 00521 Embakasi

Tel: 020 2588522

Cell: 0708 223340, 0708 22340, 0733 124746

Fax: (020) 254863

Email:  embakasijunctionbr@co-opbank.co.ke

Cooperative Bank River Road Branch

P.O. Box 9678 – 00300 Nairobi

Tel: (020) 2210321

Cell: 0719 865297, 0732 688900

Fax: (020) 2210322

Email:  riverroadbr@co-opbank.co.ke

Cooperative Bank Enterprise Road Branch

P.O. Box 17928 – 00500 Nairobi

Tel: (020) 651760

Cell: 0728 608030, 0732 400266

Fax: (020) 651759

Email:  enterpriserdbr@co-opbank.co.ke

Cooperative Bank Ridgeways Mall

Email: P.o Box 148-00621, Village Market

Cell: 0770060612, 0702907534, 0780123085

Email: ridgewaysmallbr@co-opbank.co.ke

Cooperative Bank Green House Mall Branch

P.O. Box 42160 – 00100, Nairobi

Tel: (020) 218358, (020) 218357

Cell: 0786 666058, 0701 115000

Email: Greenhousebr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 1000 Hours – 1800 Hours

Saturday: 1000 Hours – 1400 Hours

Cooperative Bank Ruaka Branch

P.O. Box 2070 – 00621 Village Market

Cell: 0717 968725, 0738 427011

Tel: (020) 2329984

Fax: (020) 2329994

Email:  ruakabr@co-opbank.co.ke

Cooperative Bank Gigiri Mall Branch

Located at Gigiri Square Building, Opposite the UN Headquarters

P.O. Box 76941 – 00600 Mobil Plaza Nairobi

Tel: (020) 2181342, (020) 2181340

Cell: 0786 666036, 0701 156885

Email:  gigirimallbr@co-opbank.co.ke

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1300 Hours

Cooperative Bank Stima Plaza Branch

P.O. Box 38764 – 00600 Nairobi

Tel: (020) 2135008, 2667236

Cell: 0722 202096, 0734 600714

Fax: (020) 3746503

Email:  stima_plazabr@co-opbank.co.ke

Cooperative Bank Gikomba Branch

P.O. Box 9146 – 00300 Nairobi

Tel: (020) 2601484

Cell: 0732 688868, 0719 865299

Fax: (020) 2601481

Email:  gikombabr@co-opbank.co.ke

Cooperative Bank Thika Road Mall Branch

P.O. Box 158-00618, Ruaraka

Cell: 0701209478, 078666671

Email:  thikaroadmallbr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 1000 Hours – 1800 Hours

Saturday: 1000 Hours – 1600 Hours

Cooperative Bank Githurai Branch

P.O. Box 41420 – 00100 Nairobi

Tel: (020) 2133638, 2032589

Cell: 0724 253266, 0733 330051

Fax: (020) 2133637

Email:  githuraibr@co-opbank.co.ke

Cooperative Bank Tom Mboya Branch

P.O. Box 10179 – 00400, Nairobi

Tel: (020) 2230751, 2230752

Fax: (057) 2523023

Cell: 0717 969021, 0738 427009

Email:  tommboyabr@co-opbank.co.ke

Cooperative Bank Githurai Kimbo Branch

P.O. Box 41420 – 00100 Nairobi

C/O Githurai Branch

Tel: (020) 3504391

Cell: 0708 023155, 0733 751040

Fax: (020) 3504392

Email:  githuraikimbobr@co-opbank.co.ke

Cooperative Bank Two Rivers Mall

P.o Box 289-00621, Village Market

Tel: (020) 2329989

Cell: 0725736052

Email: tworiversmallbr@co-opbank.co.ke

Cooperative Bank Industrial Area Branch

P.O. Box 18119 – 00500 Nairobi

Tel:(020) 20530881

Cell: 0722 202979, 0734 600705

Fax: (020) 6532643

Email:  indu_areabr@co-opbank.co.ke

Cooperative Bank Ukulima Co-op House Branch

P.O. Box 74956 – 00200 Nairobi

Tel: (020) 2221273, 2221240

Cell: 0721 252995, 0733 333930

Fax: (020) 2225568

Email:  ukulimabr@co-opbank.co.ke

Cooperative Bank Kangemi Branch

P.O. Box 29134 – 00625 Nairobi

Tel: (020) 2132719, 2132717

Cell: 0729 111596, 0735 063371

Email:  kangemibr@co-opbank.co.ke

Cooperative Bank Umoja Branch

P.O. P.O. Box 41916-00100, Nairobi

Tel: 020 2595462

Cell: 0733121888, 0708223345.

Fax: (020) 2595461

Email:  umojabr@co-opbank.co.ke

Cooperative Bank Karen Branch

P.O. Box 24644 – 00502 Karen

Tel: (020) 2446928

Cell: 0708 223308, 0733 124120

Fax: (020) 2446929

Email:  karenbr@co-opbank.co.ke

Cooperative Bank Upper Hill Branch

P.O. Box 30415 – 00100 Nairobi

Tel: (020) 2713501

Cell: 0713 600804, 0733 343455

Fax: (020) 2713508

Email:  upperhillbr@co-opbank.co.ke

Cooperative Bank Kariobangi Branch

P.O Box 252-00515 Buru Buru

Tel: (020) 2069124, 2069148

Cell: 0722 202133, 0734 600711

Fax: (020) 2032563

Email:  kariobangibr@co-opbank.co.ke

Cooperative Bank University Way Branch

P.O. Box 60800 – 00200 Nairobi

Tel: (020) 2225400/11, 2225423/61

Cell: 0722 202981, 0734 600703

Fax: (020) 2228653

Email:  univ_waybr@co-opbank.co.ke

Cooperative Bank Kawangware Branch

P.O. Box 46904 – 00100 Nairobi

Tel: (020) 3560764

Cell: 0722 202333, 0734 600706

Fax: (020) 3523738

Email:  kawangwarebr@co-opbank.co.ke

Cooperative Bank Wakulima Branch

P.O. Box 43071 – 00100 Nairobi

Tel: (020) 2211318

Cell: 0710 602523, 0733 330075

Fax: (020) 2211319

Email:  wakulimamktbr@coopbank.co.ke

Cooperative Bank Kawangware 46 Branch

P.O. Box 45337-00100 Nairobi

Tel: 020 2598039/40/41

Cell: 0732 520492, 708 223309

Fax: 020 2598042

Email:  kawangware46br@co-opbank.co.ke

Cooperative Bank Westlands Branch

P.O. Box 66589 – 00800 Nairobi

Tel: (020) 2664328, 2664329

Cell: 0713 600993, 0735 600528

Fax: (020) 2603635

Email:  westlandsbr@co-opbank.co.ke

Cooperative Bank opening hours:

Weekdays: 0830 Hours – 1600 Hours

Saturday: 0830 Hours – 1200 Hours

Cooperative Bank Kayole Branch

P.O. Box 43 – 00518 Kayole

Tel: (020) 2667554, 2403404

Cell: 0713 600992, 0735 600527

Email:  kayolebr@co-opbank.co.ke

Cooperative Bank Zimmerman Branch

P.O. Box 21010 – 00100 Nairobi

Tel: (020) 2329989

Cell: 0724 255351, 0737 880082

Fax: (020) 2329989

Email:  zimmermanbr@co-opbank.co.ke

Conclusion

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th, 2008 when the Bank’s Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Stock Exchange (NSE). The Bank went public and was listed on December 22nd, 2008.  If you have any feedback or complaint, please talk to them on:
Call Center Numbers: 020-2776000, 0703027000
Email: customerservice@co-opbank.co.ke
Whatsapp: +254736690101

 

 

We accept sponsored guest posts, please email editor@customercareinfo.org

About the author

admin

Add Comment

Click here to post a comment