Do you want to Contact Cooperative Bank of Kenya? You can reach Cooperative Bank Customer Care by calling them on mobile numbers 0703 027 000, and 020 277 6000, email customerservice@co-opbank.co.ke, or Cooperative Bank Whatsapp number: +254736690101. Cooperative Bank Contact Centre is accessible 24 hours a day, 7 days a week. Below we have provided more details on how you can contact Cooperative Bank of Kenya via Social Media, email, mobile number, and addresses.
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Cooperative bank customer care number & contacts
Cooperative Bank Head Office
Co-operative House, Haile Selassie Avenue, Nairobi, Kenya
LocationP.O. Box 48231 – 00100, Nairobi
Cooperative Bank Contact Centre
Phone number020 327 6000, 0703027000
Email customerservice@co-opbank.co.ke
Cooperative Bank of Kenya App
The Cooperative Bank of Kenya App enables you to bank anytime and anywhere.
You can Transact straight from your phone by dialing *667# or through the MCo-op Cash App.
The MCo-op Cash enables you to access the below services:
- Apply and pay for a loan
- Deposit or save money
- Send money to another MCo-op Cash Account, Co-op Bank Account or SACCO Account
- Withdraw money at a Co-op Agent or Co-op ATM
- Send money to other mobile money services
- Transfer money to and from your Co-op Account or SACCO Account
- Buy airtime for any mobile number
- Pay bills, for e.g., KPLC, DStv, KRA Tax and Insurance
- Pay fees, for example, school fees or rent
- Pay for goods and services
- Check your account balance or get a statement
- Activate SMS alerts for debits and credits
- Buy, sell or transfer shares
You can download the app, go to Google Play Store or the Apple Store.
Cooperative Bank of Kenya Swift Code
The Cooperative Bank Of Kenya Swift Code is:-
- Swift code (8 characters): KCOOKENA
- Branch name: Head Office
- Branch address:Co-Operative House Nairobi
- Branch code: XXX
- Bank name:Cooperative Bank Of Kenya Ltd., The
- City: Nairobi
- Country: Kenya
Cooperative Bank Paybill Number
Co-operative Bank Mpesa paybill number is 400200.
How to Deposit Money to Co-op Bank through M-Pesa
Find out how to deposit money to a co-op bank through M-pesa. It is an easy process on how to deposit money to Cooperative bank from mpesa.
- Go to M-Pesa menu on your phone,
- Tap Lipa na M-Pesa
- Choose Paybill
- Tap on Enter business number
- Enter the Co-operative Bank’s Lipa na M-Pesa paybill number; 400200 and press OK
- Enter the Co-operative Bank account number you are transferring the money to and press OK
- Then Enter the amount you want to deposit and press OK
- You will be prompted to Enter your M-PESA PIN, Enter your M-Pesa PIN, and press OK
- Confirm if all the details entered are correct and press OK
- You will receive a verification message from M-Pesa where you have 1 minute to verify that the details are correct, if correct, ignore or dismiss, if wrong, enter the number 1 and press OK to cancel the transaction
- If ok and send you will receive a confirmation SMS from M-Pesa confirming the transaction
- Co-operative Bank will also send you a confirmation SMS.
Cooperative Bank Account Opening requirements
- Identity card (both original and copy)
- Minimum opening balance of Ksh 5,000 for individuals
How to get Cooperative Bank Personal Loan
Minimum requirements include:
- Identity card (both original and copy)
- PIN Certificate (both original and copy)
- Salary payslips for the last 3 month
How to check Cooperative Bank Account Balance
- A Co-op Kwa Jirani agent near you
- From the ATM using your debit card
- Through your MCo-op Cash app
- Mobile access through dialing *667#
Cooperative Bank of Kenya Internet Banking Login
To log into Co-Operative Bank of Kenya Online Banking you must have a Co-Operative Bank of Kenya online banking account.
To login – Cooperative Internet Banking Kenya
- Go to the Co-Operative Bank of Kenya homepage
- On the top right-hand side of the page, you will find internet banking
- Click internet banking
- Select the type of account you want to log in to – Corporate Internet Banking or Personal Internet Banking
- Click Log into your account
- Enter your user-id
- Enter your password
- Click login to access your account
With Cooperative Bank of Kenya Internet Banking you can:
- Check balances
- Transfer money
- Make deposits
- Pay Bills Online
- Receive your statements online and more
Cooperative Bank Branches in Nairobi
Find below Cooperative Bank Branches in Nairobi. Cooperative Bank has branches and ATMs that are spread out within Nairobi area.
Cooperative Bank Aga Khan Walk Branch
P.O. Box 20818 – 00100 Nairobi
Tel: (020) 2214063
Cell: 0729 110777, 0732 760465
Fax: (020) 2214064
Email: uchumihsebr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1200 Hours
Cooperative Bank Westlands Branch Contacts
P.O. Box 66589 – 00800 Nairobi
Tel: (020) 2664328, 2664329
Cell: 0713 600993, 0735 600528
Fax: (020) 2603635
Email: westlandsbr@co-opbank.co.ke
Cooperative Bank Kibera Branch
P.O. Box 20423 – 00100 Nairobi
Tel: (020) 2667231
Cell: 0717 969070, 0738 427027
Fax: (020) 2667244
Email: kiberabr@co-opbank.co.ke
Cooperative Bank Buru Buru Branch
P.O. Box 427 – 00515 Buru Buru,
Tel: (020) 7780187
Cell: 0735 600520, 0713 600991
Fax: (020) 7780190
Email: buruburubr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1200 Hours
Cooperative Bank Kilimani Branch
P.O Box 34904-00100, Nairobi
Tel: 0708223302
Email: kilimanibr@co-opbank.co.ke
Cooperative Bank City Hall Branch
P.O. Box 44805 – 00200 Nairobi
Tel: 2252126/33/49
Fax: 2252034
Cell: 0729 110777, 0732 760465, 0724 253255, 0733 330052
Email: cityhallbr@co-opbank.co.ke Kimathi Street Branch
P.O. Box 7512 – 00200 Nairobi
Tel: (020) 315435, 315436
Cell: 0722 202340, 0733 600650
Fax: (020) 315320
Email: kimathibr@co-opbank.co.ke
Cooperative Bank Co-op Card Centre
P.O. Box 21 831 – 00400 Nairobi
Tel: (020) 020-2854200, 020-2854240
Fax: (020) 2246053
Cell: 0711 013240
Email: co-opvisa@co-opbank.co.ke
Cooperative Bank Langata Road Branch
T-Mall Shopping Complex, near the
junction of Mbagathi Rd & Langata Rd
P.O. Box 38666 – 00100 Nairobi
Tel: (020) 2446926
Cell: 0733 124046
Email: langataroadbr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1300 Hours
Cooperative Bank Co-op House Branch
P.O. Box 67881 – 00200 Nairobi
Tel: (020) 3276280
Cell: 0711 049280, 0732106280
Fax: (020) 3276526
Email: co-ophsebr@co-opbank.co.ke
Cooperative Bank Lavington Mall Branch
Located at Lavington Green Shopping Centre
P.O. Box 26073-00100 Nairobi
Tel: (020) 2181363
Cell: 0701 1554181, 0786 666057
Email: lavingtonmallbr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 1000 Hours – 1800 Hours
Saturday: 1000 Hours – 1400 Hours
Cooperative Bank Dagoretti Corner Branch
P.O. Box 38665- 00100 Nairobi
Tel: 020 2181333
Cell: 0701 154136, 0786 666042
Email: dagoretticornerbr@co-opbank.co.ke
Cooperative Bank Moi Avenue Branch
P.O. Box 46541 – 00100 Nairobi
Tel: (020) 315191/2
Cell: 0728 601218/9, 0737 690708, 0737 690709
Fax: (020) 315321
Email: moiavenuebr@co-opbank.co.ke
Cooperative Bank Dandora Branch
P.O. Box 774 – 00516 Nairobi
Tel: (020) 2601488
Fax: (020) 2601485, (020) 2601488
Cell: 0719 865298
Email: dandorabr@co-opbank.co.ke
Cooperative Bank Mombasa Road Branch
P.O. Box 49338 – 00100 Nairobi
Tel: (020) 2598035
Cell: 0708 223392, 0733 124354
Fax: (020)
Email: mombasardbr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1200 Hours
Cooperative Bank Donholm Branch
P.O. Box 1468 – 00515 Nairobi
Tel: (020) 7780042
Cell: 0717 969024, 0738 427026
Fax: 7780093
Email: donholmbr@co-opbank.co.ke
Cooperative Bank Moneygram Centre-Hilton
P.O Box 20818-00100 Nairobi
Tel: (020) 2210551
Cell: 0714 052560, 0732 327601
Fax: 2210552
Email Address: mtc@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1700 Hours
Saturday: 1000 Hours – 1600 Hours
Cooperative Bank Eastleigh Branch
P.O. Box 360 – 00610 Eastleigh
Tel: (020) 2491125, 2675535
Cell: 0728 604473, 0738 330909
Fax: (020) 6768063
Email: Eastleighbr@co-opbank.co.ke
Cooperative Bank Nacico Branch
P.O. Box 8666 – 00300 Nairobi
Tel: (020) 2227222, 2228659, 2230474
Cell: 0721 252994, 0733 333931
Fax: (020) 2227938
Email: nacicobr@co-opbank.co.ke
Cooperative Bank Emali Branch
P.O Box 123- 90121, Emali
Tel: 0708 223 342
Cell: 0729 111597, 0735 103231
Email: emalibr@co-opbank.co.ke
Cooperative Bank Nairobi Business Centre (Ngong Rd)
P.O. Box 19555 – 00202 Nairobi
Tel: (020) 2210655, 2225370, 2711675/76
Cell: 0727 532081, 0727 532082, 0735 558205
Fax: 020 2711708
Email: ngongroad@co-opbank.co.ke
Cooperative Bank Embakasi Branch
P.O. Box 19178 – 00501 Nairobi
Tel: (020) 8040960
Cell: 0729 111597, 0735 103231
Fax: (020) 804 0963
Email: embakasibr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1200 Hours
Cooperative Bank Parliament Rd Branch
P.O. Box 5772 – 00200 Nairobi
Tel: (020) 2210655, 2225370, 2210656, 228605, 221067, 2228
Cell: 0722 202977, 0734 600702
Fax: (020) 2251838
Email: ParliamentRd@co-opbank.co.ke
Cooperative Bank Embakasi Junction Branch
Opposite Taj Mall, off North Airport Road
P.O. Box 1013 – 00521 Embakasi
Tel: 020 2588522
Cell: 0708 223340, 0708 22340, 0733 124746
Fax: (020) 254863
Email: embakasijunctionbr@co-opbank.co.ke
Cooperative Bank River Road Branch
P.O. Box 9678 – 00300 Nairobi
Tel: (020) 2210321
Cell: 0719 865297, 0732 688900
Fax: (020) 2210322
Email: riverroadbr@co-opbank.co.ke
Cooperative Bank Enterprise Road Branch
P.O. Box 17928 – 00500 Nairobi
Tel: (020) 651760
Cell: 0728 608030, 0732 400266
Fax: (020) 651759
Email: enterpriserdbr@co-opbank.co.ke
Cooperative Bank Ridgeways Mall
Email: P.o Box 148-00621, Village Market
Cell: 0770060612, 0702907534, 0780123085
Email: ridgewaysmallbr@co-opbank.co.ke
Cooperative Bank Green House Mall Branch
P.O. Box 42160 – 00100, Nairobi
Tel: (020) 218358, (020) 218357
Cell: 0786 666058, 0701 115000
Email: Greenhousebr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 1000 Hours – 1800 Hours
Saturday: 1000 Hours – 1400 Hours
Cooperative Bank Ruaka Branch
P.O. Box 2070 – 00621 Village Market
Cell: 0717 968725, 0738 427011
Tel: (020) 2329984
Fax: (020) 2329994
Email: ruakabr@co-opbank.co.ke
Cooperative Bank Gigiri Mall Branch
Located at Gigiri Square Building, Opposite the UN Headquarters
P.O. Box 76941 – 00600 Mobil Plaza Nairobi
Tel: (020) 2181342, (020) 2181340
Cell: 0786 666036, 0701 156885
Email: gigirimallbr@co-opbank.co.ke
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1300 Hours
Cooperative Bank Stima Plaza Branch
P.O. Box 38764 – 00600 Nairobi
Tel: (020) 2135008, 2667236
Cell: 0722 202096, 0734 600714
Fax: (020) 3746503
Email: stima_plazabr@co-opbank.co.ke
Cooperative Bank Gikomba Branch
P.O. Box 9146 – 00300 Nairobi
Tel: (020) 2601484
Cell: 0732 688868, 0719 865299
Fax: (020) 2601481
Email: gikombabr@co-opbank.co.ke
Cooperative Bank Thika Road Mall Branch
P.O. Box 158-00618, Ruaraka
Cell: 0701209478, 078666671
Email: thikaroadmallbr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 1000 Hours – 1800 Hours
Saturday: 1000 Hours – 1600 Hours
Cooperative Bank Githurai Branch
P.O. Box 41420 – 00100 Nairobi
Tel: (020) 2133638, 2032589
Cell: 0724 253266, 0733 330051
Fax: (020) 2133637
Email: githuraibr@co-opbank.co.ke
Cooperative Bank Tom Mboya Branch
P.O. Box 10179 – 00400, Nairobi
Tel: (020) 2230751, 2230752
Fax: (057) 2523023
Cell: 0717 969021, 0738 427009
Email: tommboyabr@co-opbank.co.ke
Cooperative Bank Githurai Kimbo Branch
P.O. Box 41420 – 00100 Nairobi
C/O Githurai Branch
Tel: (020) 3504391
Cell: 0708 023155, 0733 751040
Fax: (020) 3504392
Email: githuraikimbobr@co-opbank.co.ke
Cooperative Bank Two Rivers Mall
P.o Box 289-00621, Village Market
Tel: (020) 2329989
Cell: 0725736052
Email: tworiversmallbr@co-opbank.co.ke
Cooperative Bank Industrial Area Branch
P.O. Box 18119 – 00500 Nairobi
Tel:(020) 20530881
Cell: 0722 202979, 0734 600705
Fax: (020) 6532643
Email: indu_areabr@co-opbank.co.ke
Cooperative Bank Ukulima Co-op House Branch
P.O. Box 74956 – 00200 Nairobi
Tel: (020) 2221273, 2221240
Cell: 0721 252995, 0733 333930
Fax: (020) 2225568
Email: ukulimabr@co-opbank.co.ke
Cooperative Bank Kangemi Branch
P.O. Box 29134 – 00625 Nairobi
Tel: (020) 2132719, 2132717
Cell: 0729 111596, 0735 063371
Email: kangemibr@co-opbank.co.ke
Cooperative Bank Umoja Branch
P.O. P.O. Box 41916-00100, Nairobi
Tel: 020 2595462
Cell: 0733121888, 0708223345.
Fax: (020) 2595461
Email: umojabr@co-opbank.co.ke
Cooperative Bank Karen Branch
P.O. Box 24644 – 00502 Karen
Tel: (020) 2446928
Cell: 0708 223308, 0733 124120
Fax: (020) 2446929
Email: karenbr@co-opbank.co.ke
Cooperative Bank Upper Hill Branch
P.O. Box 30415 – 00100 Nairobi
Tel: (020) 2713501
Cell: 0713 600804, 0733 343455
Fax: (020) 2713508
Email: upperhillbr@co-opbank.co.ke
Cooperative Bank Kariobangi Branch
P.O Box 252-00515 Buru Buru
Tel: (020) 2069124, 2069148
Cell: 0722 202133, 0734 600711
Fax: (020) 2032563
Email: kariobangibr@co-opbank.co.ke
Cooperative Bank University Way Branch
P.O. Box 60800 – 00200 Nairobi
Tel: (020) 2225400/11, 2225423/61
Cell: 0722 202981, 0734 600703
Fax: (020) 2228653
Email: univ_waybr@co-opbank.co.ke
Cooperative Bank Kawangware Branch
P.O. Box 46904 – 00100 Nairobi
Tel: (020) 3560764
Cell: 0722 202333, 0734 600706
Fax: (020) 3523738
Email: kawangwarebr@co-opbank.co.ke
Cooperative Bank Wakulima Branch
P.O. Box 43071 – 00100 Nairobi
Tel: (020) 2211318
Cell: 0710 602523, 0733 330075
Fax: (020) 2211319
Email: wakulimamktbr@coopbank.co.ke
Cooperative Bank Kawangware 46 Branch
P.O. Box 45337-00100 Nairobi
Tel: 020 2598039/40/41
Cell: 0732 520492, 708 223309
Fax: 020 2598042
Email: kawangware46br@co-opbank.co.ke
Cooperative Bank Westlands Branch
P.O. Box 66589 – 00800 Nairobi
Tel: (020) 2664328, 2664329
Cell: 0713 600993, 0735 600528
Fax: (020) 2603635
Email: westlandsbr@co-opbank.co.ke
Cooperative Bank opening hours:
Weekdays: 0830 Hours – 1600 Hours
Saturday: 0830 Hours – 1200 Hours
Cooperative Bank Kayole Branch
P.O. Box 43 – 00518 Kayole
Tel: (020) 2667554, 2403404
Cell: 0713 600992, 0735 600527
Email: kayolebr@co-opbank.co.ke
Cooperative Bank Zimmerman Branch
P.O. Box 21010 – 00100 Nairobi
Tel: (020) 2329989
Cell: 0724 255351, 0737 880082
Fax: (020) 2329989
Email: zimmermanbr@co-opbank.co.ke
Conclusion
The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th, 2008 when the Bank’s Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Stock Exchange (NSE). The Bank went public and was listed on December 22nd, 2008. If you have any feedback or complaint, please talk to them on:
Call Center Numbers: 020-2776000, 0703027000
Email: customerservice@co-opbank.co.ke
Whatsapp: +254736690101
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